Modern Slavery and Human Trafficking Statement


This statement is made pursuant to s54 of the Modern Slavery Act 2015 and sets out the steps that Concept Care Solutions Ltd has taken, and is continuing to take, to make sure that modern slavery or human trafficking is not taking place within our business or supply chain.

Modern slavery encompasses slavery, servitude, human trafficking and forced labour. CCS has a zero tolerance approach to any form of modern slavery. We are committed to acting ethically and with integrity and transparency in all business dealings and to putting effective systems and controls in place to safeguard against any form of modern slavery taking place within the business or our supply chain.


CCS provides Home Care Services and medical staff to the Healthcare Industry.  We employ in excess of 40 permanent staff and 250 temporary staff working from 3 sites. We work closely with a range of partners including the commissioners, local council, the private sector and NHS to deliver innovative and integrated care to our communities.

. We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner.


CCS is aware of our responsibilities towards service users, employees, agency staff, and the local community and expect all suppliers to us to adhere to the same ethical principles. We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. Our internal policies replicate our commitment to acting ethically and with integrity in all our business relationships.

These include:

1. Recruitment policy.

We operate a robust recruitment policy, including conducting eligibility to work in the UK checks for all directly employed staff, and agencies on approved frameworks are audited to provide assurance that pre-employment clearance has been obtained for agency staff, to safeguard against human trafficking or individuals being forced to work against their will.

2. Equal Opportunities.

We have a range of controls to protect staff from poor treatment and/or exploitation, which comply with all respective laws and regulations. These include provision of fair pay rates, fair terms and conditions of employment, and access to training and development opportunities.

3. Safeguarding policies.

We adhere to the principles inherent within both our safeguarding children and adults policies. Our employees are clear on how to raise safeguarding concerns about how colleagues or people receiving our services are being treated, or about practices within our business or supply chain.

4. Whistleblowing policy.

We operate a whistleblowing policy so that all employees know that they can raise concerns about how colleagues or people receiving our services are being treated, or about practices within our business or supply chain, without fear of reprisals.

5. Code of Conduct.

This code explains the manner in which we behave as an organisation and how we expect our employees and suppliers to act.

Our approach to procurement and our supply chain includes:

· Ensuring that our suppliers are carefully selected through our robust supplier selection criteria/processes.

· Requiring that the main contractor provides details of its sub-contractor(s) to enable us to check their credentials.

· Randomly request that the main contractor provide details of its supply chain.

· Ensuring invitation to tender documents contain a clause on human rights issues.

· Ensuring invitation to tender documents also contains clauses giving CCS the right to terminate a contract for failure to comply with labour laws.

CCS staff must contact and work with the Procurement department when looking to work with new suppliers so appropriate checks can be undertaken. Supplier adherence to our values. We are zero tolerant to slavery and human trafficking and thereby expect all our direct and indirect suppliers/contractors to follow suit. Where it is verified that a subcontractor has breached the child labour laws or human trafficking, then this subcontractor will be excluded in accordance with Regulation 57 of the Public Contracts Regulations 2015. CCS will require that the main contractor substitute a new subcontractor.


Advice and training about modern slavery and human trafficking is available to staff through our mandatory safeguarding children and adults training programmes, our safeguarding policies and procedures, and our safeguarding leads. It is also discussed at our compulsory staff induction training. We are looking at ways to continuously increase awareness within our organisation, and to ensure a high level of understanding of the risks involved with modern slavery and human trafficking in our supply chains and in our business.


We will know the effectiveness of the steps that we are taking to ensure that slavery and/or human trafficking is not taking place within our business or supply chain if:

· No reports are received from our staff, the public, or law enforcement agencies to indicate that modern slavery practices have been identified.