Social Value Statement of Concept Care Solutions

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Introduction to Our Social Value Initiatives

At CCS our mission is to deliver high-quality, compassionate home care and nursing services that enhance the quality of life for our clients and positively impact our community. We are committed to creating social value through our services, which extends beyond healthcare to fostering a caring, inclusive, and sustainable environment for all.

Core Values Driving Our Social Value

Compassionate Care

We provide personalised care that respects the dignity and individuality of each client. Our team is dedicated to building trusting relationships, ensuring our clients feel valued and supported.

Community Engagement

We actively participate in local community initiatives, supporting programs that benefit health and well-being. We collaborate with community organisations to address social determinants of health and promote inclusivity.

Sustainable Practices

We implement environmentally friendly practices to reduce our carbon footprint and promote sustainability. Our commitment to sustainability includes responsible sourcing of medical supplies and minimising waste.

Innovation and Excellence

We embrace innovation to improve our care services, leveraging technology to enhance efficiency and client satisfaction. Continuous improvement is at the heart of our practice, ensuring we deliver the highest standards of care.

Employee Well-being

We foster a positive and supportive work environment, providing continuous training and development opportunities. Our staff is our greatest asset, and we are committed to their professional growth, health, and well-being.

CCS provides Home Care Services and medical staff to the Healthcare Industry.  We employ in excess of 40 permanent staff and 250 temporary staff working from 3 sites. We work closely with a range of partners including the commissioners, local council, the private sector and NHS to deliver innovative and integrated care to our communities.

We operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner.

Impact of Our Social Value Initiatives

Enhancing Client Well-being

We personalise our care plans to meet the unique needs of each client, ensuring they receive the best possible assistance to live independently and with dignity. Our services include support, companionship, which addresses loneliness and social isolation among vulnerable elderly and young people.

Supporting Local Economies

We recruit locally, providing job opportunities and contributing to the economic stability of our community. We partner with local businesses and suppliers, promoting local economic growth.

Promoting Health Education

We offer health education and resources to clients and their families, empowering them to make informed health decisions.

Advocating for Vulnerable Populations

We advocate for the needs and rights of the elderly and disabled, ensuring they receive fair access to healthcare and support services. Our agency is involved in policy discussions and community planning to improve healthcare delivery systems.

Continuous Improvement in Social Value

At CCS we are committed to measuring and improving our social impact. We regularly assess our performance, seeking feedback from clients, employees, and community partners to identify areas for growth and development. Our goal is to continually enhance our services, ensuring we remain a trusted and invaluable part of our community.

By living our values and fulfilling our commitments, CCS strives to be more than just a care provider—we aim to be a beacon of hope, compassion, and positive change in the lives we touch.

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