Insourcing Business Development Manager
OVERVIEW:
In recent years, the NHS has been grappling with increasing waiting times, strained resources, capacity, and the overwhelming backlog of patients in need of medical attention. Insourcing has emerged as a viable solution to address these challenges and enhance patient care delivery. In recent years, COVID-19 and incidents like junior doctors’ strikes, together with the lack of real estate capacity (i.e. theatres and clinic suites), have significantly increased waiting list times and the demand for insourcing solutions. Insourcing within the healthcare market can be defined as the provision of a range of managed medical and clinical services, utilising spare, in or out-of hours capacity (typically in the evening and at weekends) within a trust, on top of an NHS trust’s existing capability, to reduce backlogs and improve efficiency
At Concept Care Solutions, our Insourcing services support the NHS Secondary and Primary Care to manage, reduce and maintain waiting times in line with National & Local targets. Our staff and clinical teams will use your space and your facilities to deliver elective surgeries, clinics and clinical assessments to patients providing a seamless and efficient service thus reducing the backlog.
Concept Care has also been very successfully delivering virtual clinics, effectively bringing down waiting times without putting additional logistical strain on NHS Trusts.
CCS NHS Recruitment & Staffing:
CCS, has been providing multidisciplinary staffing solutions to the NHS and local authorities for over 15 years – Testament to this is the number of NHS Framework CCS has been awarded including the major Government Insourcing Framework – CCS has a strong ethos of working in partnership with the NHS and Health and Local Authorities based on these ethics
- Integrity and transparency.
- Delivering on agreed outcomes.
- Best Practices in Compliance and Clinical Governance.
- Putting the patient first and foremost at all times.
THE PROCESS:
Talk to CCS In-Sourcing about your waiting list pressure points, your bottlenecks. Lets discuss how:
- CCS In-Sourcing provides services 7 days a week, including weekends and Bank Holidays.
- CCS In-Sourcing offer the flexibility of utilising unused clinic rooms, theatres and GP facilities to
treat/assess your patients - CCS In-Sourcing successfully runs remote clinics where possible, providing smooth & consistent service.
- CCS In-Sourcing has an extensive multidisciplinary workforce to provide full clinical teams including
Doctors, Nurses, Clinical psychologist, Physiotherapists, Recovery staff and Receptionist to manage your patients.
- CCS In-Sourcing provides services 7 days a week, including weekends and Bank Holidays.
- CCS In-Sourcing offer the flexibility of utilising unused clinic rooms, theatres and GP facilities to
treat/assess your patients - CCS In-Sourcing successfully runs remote clinics where possible, providing smooth & consistent service.
- CCS In-Sourcing has an extensive multidisciplinary workforce to provide full clinical teams including
Doctors, Nurses, Clinical psychologist, Physiotherapists, Recovery staff and Receptionist to manage your patients.
IMPLEMENTATION:
A key part of CCS In Sourcing offering is the ability to roll out services in a swift, assured manner. CCS efforts are led successful and experienced project managers and their supporting teams in compliance, finance, IT operations and comms.
CCS is experienced in project planning, executing on each distinct phase, meeting the performance KPIs agreed with commissioners.
PARTNERSHIPS:
CCS InSourcing has experience working with the demands and complexities of different NHS Trusts, CCG’s, Health and Local Authorities – We understand the one-size fits all approach is not always workable. As as well as having a standard approach to your InSourcing needs CCS spends time in understanding what works for you and your patients.
CCS InSourcing has a implementation and on-boarding team , consisting of a Project Manager and Clinical Lead
for each clinical and surgical list they manage.
GOVERNANCE:
CCC in-sourcing work to 5 pillars of Governance
- Clinical Effectiveness
- Risk Management
- Patient Experience
- Communication
- Resource/Strategic/Learning Effectiveness
SPECILATIES STRATEGY:
- Gastro and Endoscopy
- Respiratory Medicine
- Cardiology
- Rheumatology
- Mental Health & Talking Therapies
- Home & Domiciliary Care
- Dermatology
- Radiology
- Primary Care/GP Services
PRICING MODULE:
In line with the National Tariff with most competitive pricing in the market, offering massive
savings to the NHS Trusts.
ENDING THE WAIT:
With our current experience working with the NHS, CCG’s & Local Health Authorities and are determined to play a part in reducing, managing and retaining optimum waiting times not only in line with government guidelines , but also to deliver healthier and safer pathways for your patients.
CASE STUDY
Medway NHS Foundation Trust
Concept Care Solutions Ltd has been running Gastro Insourcing Clinics at Medway Hospital from 25th Feb 2023. Medway had a huge waiting list and the waiting times were in access of 54 weeks. Concept Care carefully planned the delivery of insourcing clinics in consultation with the service manager and the lead consultant. Concept Care has been successfully delivering the service, bringing down the waiting times to 24 weeks within 13 weeks of the operation.
HIGHLIGHTS
All clinics are conducted remotely, minimizing logistical arrangements and costs (on site clinic option available to suit service demands/needs).
Dedicated Patients Pathways Coordinator.
Dedicated Project Manager to oversee and manage smooth delivery of the services.
10 NHS consultants delivering the service successfully.
Rotas planned up to 4 months in advance for seamless delivery of services.
10 clinics (average) every week seeing 80 patients.
Waiting times reduced from 54 weeks to 24 weeks within 13 weeks of operation.
Most competitive charge rates in the market.
Over 42% savings on the Trust on National Tariff.
