Concept Outstanding Success in NHS
Health Checks
North Northamptonshire Council has recently delivered a ringing endorsement of Concept Care’s (CCS) commitment to excellence, specifically for our execution of the local NHS Health Checks programme. This phenomenal success is a direct result of the outstanding leadership and dedication shown by Hajarat Abisoye and Rogers Fonchom, who delivered and led this crucial work on the ground.
Operational Excellence in Community Delivery
The programme, delivered locally by Concept Care, has been crucial in helping local residents understand and manage their health through professional, friendly, and accessible checks. Our teams successfully ran these services across the entire community, from town centres and schools to village halls and workplaces.
The Council’s feedback speaks directly to the quality and reliability of our service delivery, which are essential metrics for any successful business:
“Exceptionally well delivered, highly accurate, and professionally run.”
A True Measure of Success
This achievement is more than just positive feedback; it is a clear demonstration of operational excellence, commitment to quality assurance, and deep local impact—the hallmarks of a leading service provider.
The Council highlighted several key success factors that reinforce Concept Care’s professional standards:
100% Compliance and Quality: All health checks were fully compliant, with correct advice and necessary referrals meticulously recorded.
Data Accuracy: The data submitted was highly accurate and clearly presented, showcasing an unparalleled level of professionalism in reporting.
Excellent Reach: Our community delivery model achieved excellent reach and demonstrated significant local impact.
Operational Efficiency: The technical execution was flawless, with only a tiny number of uploads failing—far fewer than expected, underscoring the team’s efficiency and technical competence.
Improving Access, Raising Standards
This remarkable outcome is a brilliant example of Concept Care’s impact in the community. Hajarat and Rogers have not only improved access to vital preventative health services but have also represented our organisation at the highest standard. Their proactive, quality-first approach sets the benchmark for all our teams.
Huge congratulations to Hajarat Abisoye and Rogers Fonchom for their dedication, exceptional leadership, and the outstanding quality of service they provided. Their commitment shows Concept Care (CCS) in its absolute best light, and their success is being noticed and deeply appreciated by the Council and the entire organisation.
