Concept Care Solutions is looking for a Compliance Officer Homecare to reports to Compliance/Homecare Manager.
Job Specification for Compliance Officer:
Deal with all compliance queries
Answer all telephone calls
Respond to all correspondence via email, post, telephone
Have a good telephone mannerism
May be required to sit in during interviews
Have a good knowledge of compliance legislation
Send off a DBS for applicants providing they have the correct documentation according to the Disclosure and barring services regulations and acceptable documents.
Request references and be familiar with referencing scenarios as to what is acceptable
Update the in-house system (Carefree) with all the relevant details.
Ensure all applicants have the relevant experience specifications and the relevant certification to support their application, for example, a Nurse will be required to have a statement of entry and a degree certificate, as well as online training and an HCA, will be required to have a diploma and online training.
Scan and file away all documentation securely
Deal with the recruitment process from start to finish
Provide personalised customer service
Familiarise themselves with the phonetic alphabet.
Make and send out ID badges to new applicants
Audit applicant files to see if they are compliant, if they are not compliant, you need to be able to identify missing documents and notify the applicant of the progress and status of their recruitment process.
Be familiar with the Homecare / Frameworks guidelines and CQC requirements.
Organising and attending Recruitment events, implementing all compliance procedures on location
Reach set department KPI targets.
Undertake any other duties required to effectively support the growth and development of the Business.
Skills & Experience
Ability to work in a fast-paced environment
Understanding the confidentiality requirements of working in a recruitment and compliance team
Good IT skills, particularly in Microsoft Word, Excel & Outlook
Excellent Organisational Skills
Accuracy and attention to detail
Experience working in an office based administrative department
working effectively as part of a team
Capable of training junior/new staff
Willing to be challenged by other areas of compliance within the company