ABOUT CONCEPT CARE SOLUTIONS
Concept Care Solutions was established in 2003 and is recognised as one of the UK’s leading healthcare recruitment providers. We excel in offering either permanent, temporary or flexible staffing solutions across an extensive range of medical specialties.
Collaborating an in-depth knowledge with a real sense of lucrative recruitment talent, we offer a range of services from placing locums, to the wide variety of managing key human resources projects.
Concept Care Solutions provides a high-level service to our clients and candidates, ensuring that real value and dedication is shown at the forefront of this.
Job Title: Compliance Officer NHS
Reports to: NHS Operations Director
Job Specification for Compliance Officer:
Deal with all compliance queries
Answer all telephone calls
Respond to all correspondence via email, post, telephone
Have a good telephone mannerism
May be required to sit in during interviews
Have a good knowledge of compliance legislation
Occupational Health clearance (when required)
Send off a DBS for applicants providing they have the correct documentation according to the Disclosure and barring services regulations and acceptable documents.
Request references and be familiar with referencing scenarios as to what is acceptable
Update the in-house system (IQX) with all the relevant details.
Ensure all applicants have the relevant experience specifications and the relevant certification to support their application for example a Nurse will be required to have a statement of entry and a degree certificate as well as online training and a HCA will be required to have a diploma and online training.
Scan and file away all documentation securely
Deal with the recruitment process from start to finish
Provide personalised customer service
Familiarise themselves with the phonetic alphabet.
Make and send out ID badges to new applicants
Audit applicant files to see if they are compliant, if they are not compliant, you need to be able to identify missing documents and notify the applicant of the progress and status of their recruitment process.
Be familiar with NHS checking standards.
Organising and attending Recruitment events, implementing all compliance procedures on location
Reach set department KPI targets.
Undertake any other duties required to effectively support the growth and development of the Business.
To adhere to set department budget constraints
A flexible approach and a team player
Able to deal with and manage conflict in a professional calm manner
Skills & Experience
Ability to use own initiative but also know when matters need to be referred to a senior staff member. If a query has been presented to you and you are unable to resolve the matter, it must then be escalated to the head of department
Ability to work in a fast-paced environment
Understanding of the confidentiality requirements of working in a recruitment and compliance team
Good IT skills, particularly in Microsoft Word, Excel & Outlook
Excellent Communication skills, both verbal and written (accurate spelling and grammar)
Strong organisational, written and verbal skills, able to multi task
Accuracy and attention to detail
Experience working in an office based administrative department
Working effectively as part of a team
Capable of training junior/new staff
Willing to be challenged by other areas of compliance within the company
Must be punctual and adhere to your agreed working hours
Self- motivated and determined individual seeking a challenging role